Debtor Area

We Are Here to Help

Have you received a letter, text or call from C & L Collections regarding an overdue balance? Or are you experiencing financial difficulties as a result of the increased cost of living?

You are not alone, and we are here to help.

We understand that financial circumstances can change unexpectedly and that contacting a debt collection company can sometimes feel daunting. The most important thing you can do is engage with us and talk to us about your circumstances.

Our team will listen to you, understand your individual situation and work with you to identify an appropriate way forward. Where appropriate, we can consider forbearance, affordable repayment arrangements and other suitable options, taking your circumstances and ability to pay into account.

We will treat you fairly, respectfully and with understanding throughout the process. If you are experiencing financial difficulty or there are circumstances affecting your ability to make payment, please tell us — we would much rather understand your situation and work with you than leave you struggling on your own.

If you have received a letter, text or call from us concerning an overdue balance, please contact us as soon as possible. Taking that first step and opening a conversation can make dealing with financial difficulties much easier.

Talk to us. Let us understand your circumstances. Let us help you find a way forward.

You can also call us on 0208 755 7930 option 3

Need help accessing this page? Google Translate is in the Corner

If you are blind or partially sighted, our website is fully accessible to screen readers and you can find out how to increase the font size on your computer from AbilityNet. You can also use the Be My Eyes app to connect with others who can help you with tasks where you need a sharp pair of eyes.

Need to call us?

If you need to speak to us over the phone, you can use BT’s Relay UK service, which helps people with hearing and speech difficulties communicate with anyone over the phone using the national relay service.

Want to check your credit file?

We have partnered with checkmyfile to bring you a multi-agency credit report which helps you manage your financial life. Try it FREE for 30 days, then £14.99 a month – cancel anytime.

Have a complaint?

We accept from time to time things may go wrong. In the event you have a complaint in respect to our client or us, please email clientqueries@corporateandlegal.co.uk or visit our Make a Complaint page. We endeavour to deal with all complaints in 24 hours of their receipt. If you would like to understand how we control and process your data please see our privacy policy.

GDPR Cookie Consent with Real Cookie Banner