C&L Collections is committed to a number of internal and external policies. These are governed and audited monthly in line with our ISO9001 and ISO270001 accreditations. In addition to this we pride ourselves on upholding some of the following codes and principles:
- Credit Services Association’s – Codes of Ethics
- Data Protection GDPR and the principles
- Anti Bribery and corruption
- Equal Opportunities in Employment
- Corporate Governance
- Treating customers fairly
For further details of any of our other policies or our complaints handling procedure, please contact our office and ask to speak to an account manager.
We have a range of services which could reduce your in-house delinquency. To discuss how we can add value to your strategies, please contact an account manager on 0208 755 7930 or contact us via the website.